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FAQ'S

HOME - FAQ'S
  • Which types of salt do you offer?
    We offer a variety of salts including rock salt and sea salt. Most of our salt products are mined from salt caves, while others are sourced from the sea. Our rock salts are used for water softening, de-icing, and culinary purposes. Our sea salts are primarily used in agriculture and culinary applications.
  • Where does your salt come from?
    Our salt is sourced from salt caves and seas. The salt caves are situated in environments free from pollution, and our partners use mills to extract raw salt, avoiding explosives to preserve the surrounding area. Our sea salt is extracted through evaporation, a natural process that ensures high purity and retains the salt's essential minerals.
  • What are the benefits of using your salt products?
    We strive to offer the highest quality salt products. Our water softener salt tablets and food-grade salt undergo rigorous lab analysis to ensure purity and effectiveness. You can receive and view the detailed lab reports upon request to see the quality metrics for yourself. Using our salt products ensures you receive reliable, high-performance solutions for your needs.
  • How can I place an order?
    You can place an order by either requesting a price quote or emailing us at info@famsalt.be. Please include the product name (refer to the products page), desired quantity in tonnes, and your country. We will then send you a quote. Once you confirm the quote via email, your order will be officially placed, and you will receive a confirmation from us.
  • Do you offer international shipping?
    Yes, we offer delivery outside of Belgium. However, we only ship to the Netherlands, Luxembourg, and France to align with our commitment to sustainability.
  • How long does delivery take?
    Delivery typically takes between 1 to 2 days, subject to product availability.
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